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The article 'Building Reliable Systems Out of Unreliable Agents' discusses the challenges of creating systems that rely on components that may not always function properly. The author emphasizes that in today's world, where many IT systems utilize microservices and external services, reliability becomes a key element in architectural design. Therefore, developers must implement various strategies that allow them to handle and fortify systems against failures. The article outlines specific techniques such as utilizing design patterns that can aid in building better-functioning systems, despite the potential failures of their components. Furthermore, the author highlights the importance of system monitoring and data collection, which allows for faster problem detection and resolution before it impacts end users. In conclusion, effective reliable system design requires a proactive approach and continuous learning from mistakes and experiences of failures to improve performance.