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The article 'When Life Gives You Lemons, Write Better Error Messages' discusses the importance of communication during error occurrences. The author emphasizes how crucial it is to provide users with clear, understandable, and helpful messages when they encounter issues. Many applications and websites struggle with ineffective ways of conveying error information, leading to user frustration. Instead of typical, cryptic messages, the author recommends using language that is accessible to the average user and offering possible solutions to the problem. The key to creating effective error messages lies in empathy and understanding how users perceive the difficulties they face. By doing so, even in challenging situations, users can feel supported and understood.