Good Advice for Ops and DevOps - Learned from Numerous Mishaps ;)

The article on Netmeister's blog discusses operational lessons learned over the years in the IT industry. Firstly, it emphasizes the importance of documentation and how it impacts the efficiency of operational teams. Well-written documentation helps avoid repeating the same problems and assists new team members in quickly getting up to speed. The author also highlights the necessity of continuous learning and improving processes, which is crucial in the ever-evolving tech landscape. It is important to remain open to feedback and be ready to implement innovative solutions. Another lesson is the significance of effective communication within a team, which is essential for solving problems and understanding customer needs. Finally, the author reminds us that key decisions should be data-driven and based on metrics that help understand what works and what does not in operational contexts.