How efficiently does the postal service work in the USA? An interesting experiment conducted on 100 letters.

The article from WGBH describes an experiment conducted by a group that wanted to test the speed of mail delivery in the United States. They sent out 100 letters to different locations to see how long it would take for them to reach the recipients. The results of the test were surprising - many of the letters arrived late, and some even went missing entirely. The article highlights the issues that are prevalent in the postal system, especially in the context of the COVID-19 pandemic, which has seen an increase in demand for postal services. The authors point out the need for reforms in the postal service to ensure that a better quality of service is provided to citizens. These issues are particularly significant given the growing importance of remote communication and online orders, which rely on timely delivery of packages.