How (Not) to Design User Experience in the Face of Death

The article discusses the theme of death in the context of digital experiences, emphasizing the importance of addressing this sensitive topic in online projects and services. The authors highlight that as more people express their feelings and memories online, it is crucial to approach the subject with respect for the deceased and support for the bereaved. Various examples of solutions that companies can implement to ease the pain of losing loved ones while also commemorating their lives are presented. The importance of user interfaces being intuitive and sensitive to emotions is stressed throughout the article. The piece concludes with a reflection on how technology can serve as a tool for expressing grief and honoring those who have passed away, creating a space for tribute in the digital world.