Problems with UPC and Play routers - DNS traffic interception by the operator

The article on Niebezpiecznik addresses the issues faced by customers of UPC and Play internet services, who report problems with their routers and concerns regarding DNS traffic interception. Users complain about frequent disconnections and slow transfer speeds, which negatively impact their daily internet usage experience. The author highlights the frustration this situation causes, especially at a time when fast internet access is essential for remote work and learning. The article also features responses from representatives of both companies, who assure that measures are being taken to resolve the issues. Meanwhile, experts emphasize the importance of securing DNS traffic, suggesting that users should utilize external DNS servers to enhance the privacy and security of their data.