Scientific proof that 'ChatGPT is bullshit' - literally.

The article discusses the contemporary challenges and opportunities related to enhancing access to e-government, emphasizing the importance of digitization in public service delivery to citizens. The authors highlight various factors that affect the effectiveness of e-government systems, such as technology, infrastructure, and user skills. The study demonstrates that implementing digital solutions requires not only appropriate technology but also a change in mentality among both administrative staff and citizens. The paper presents examples of successful implementations as well as those that have failed, allowing for lessons learned for the future. In the concluding section, the authors emphasize that for e-government to function fully and meet its objectives, continuous monitoring and adaptation of systems to the changing needs of society are essential.