Starting on-call duties as a DEV? - Here's what you need to know

In the article "What I Tell People New to Oncall", the author shares insights and experiences related to on-call duties in IT. He emphasizes that being on-call is not solely about troubleshooting, but also about building relationships with the team and taking care of one's mental health. It's crucial to have realistic expectations regarding on-call work and to not hesitate to ask for help when situations become overwhelming. The author also suggests maintaining regular communication with the team, which fosters trust and effective collaboration. Furthermore, it is essential to have a toolkit that streamlines the problem-solving process, which ultimately enhances the effectiveness of on-call shifts.