The Decline of Software Quality - How We Came to Accept Disasters as the Norm

In the article 'The Great Software Quality Collapse', the author addresses the crisis of software quality afflicting many modern tech companies. With each new software release, it seems that quality deteriorates further, leading to user frustration and waning trust. Several factors contribute to this phenomenon, including the rapid pace of innovation, pressure to introduce new features, and increasing customer expectations. The author notes that development teams often operate under pressure, limiting the time available for testing and bug fixes. Additionally, there is a growing reliance on AI-driven solutions, which may not deliver the expected quality. This issue is not solely technical; it is organizational as well, requiring a shift in attitudes towards software development processes and management to rebuild trust in product quality. The arguments presented in the article prompt reflection on the critical nature of quality in today's global technology market.